Delete your ChristmasPrism account
This page explains how to delete your account for the ChristmasPrism app and christmasprism.com, published by Prolific Software Solutions LLC, and what happens to your information when you do.
How to ask for deletion
- Email contact@christmasprism.com from the email address on your ChristmasPrism account.
- Use the subject “Account deletion request”. You don’t need to send a password.
- We confirm the request comes from the account’s owner, then delete the account.
Signed in? Your account page has a button that starts this email for you.
What we delete
- Your account and the ways you sign in to it.
- Your profile, including your name, photo and saved lights.
- The Christmas display listings you added.
What may remain
- Information that is part of other records, such as votes counted in a past contest, or comments and messages other people received.
- Information we must keep for legal, tax or fraud-prevention reasons.
Before you go
- Deleting the app doesn’t delete your account, and deleting your account doesn’t cancel a Prism Pro subscription. Cancel it in your Apple or Google account’s subscription settings.
- Want a break instead? You can hide a display from the map from your account page and show it again later.
See our privacy policy for more about your choices. Questions first? Email contact@christmasprism.com.